Expanding instability in the Middle East and North Africa (MENA) region, continues to pose significant security challenges to international security forces. An estimated 27,000-31,000 foreign fighters have joined terrorist groups such as Daesh or Al-Qaeda affiliates and a significant number of them are reported to have returned to their home countries. The need for effective prevention and de-radicalisation programmes cannot therefore be overestimated. In what follows, this policy brief examines experiences of two counselling community-based organisations (CBOs) providing advice and support to relatives and friends of young people affected by radicalisation: Families for Life and Hayat Canada. Based on those, recommendations for improvements in their work, especially in terms of cooperation with various authorities, are offered as well.